Terms & Conditions
Welcome to Awakened Travel Experience, LLC, your trusted partner in creating memorable travel experiences. Before you embark on your journey with us, please read the following Terms and Conditions.
Awakynd Travel Experience, LLC d/b/a Awakened Travel Experience, LLC. Awakynd Travel Experience herein after referred to as Awakened Travel Experience www.awakenedtravelexp.com
Terms and Conditions: Awakened Travel Experience
These Terms and Conditions ("Agreement") govern the provision of services by Awakened Travel Experience, ("the Agency"), to you, the client ("Client"). By engaging our services, you agree to be bound by these terms. Please read this Agreement carefully before using our services.
1. Services Provided: The Agency offers travel planning and booking services, including but not limited to flight reservations, hotel accommodations, transportation arrangements, tour packages.
2. Client Responsibilities: The Client must provide accurate and complete information to the Agency for the purpose of making reservations and bookings. The Client is responsible for ensuring that all travel documents, such as passports, visas, and vaccination certificates, are valid and up to date.
3. Booking and Payments: 3.1. The Client may request bookings through the Agency via ourwebsite (www.awakenedtravelexp.com), email, phone, or in person. 3.2. Payment terms and methods will be communicated to the Client upon booking. Full payment or a deposit will be required to confirm reservations. 3.3. Prices quoted by the Agency are subject to change until the booking is confirmed and payment is received. 3.4. The Agency reserves the right to cancel bookings if payment is not received by the specified due date.
CHARGEBACKS: Before filing a dispute with your bank, call Awakened Travel Experience at (888) 498-0777 or contact us via email at info@awakenedtravelexp.com to discuss account resolution. Filing chargebacks could result in your reservation being cancelled and may prevent future travel with Awakynd Travel Experience, LLC d/b/a Awakened Travel Experience, LLC. Awakynd Travel Experience
If you decide to request a chargeback from your credit card company, Awakened Travel Experience must charge $100 to cover the time and effort to provide information to your credit card company. This will be charged regardless if the chargeback is successful.
4. Cancellations and Refunds 4.2. If you need to cancel your booking, the Agency may charge cancellation fees in addition to any fees imposed by service providers. 4.Cancellations will only be accepted in writing. Email your cancellation to info@awakenedtravelexp.com with your invoice number, full name and travel date. Once your email has been received, you must complete the cancellation request form sent to you via email, to complete the cancellation process. You will be notified within 48 hours. If you haven’t heard from us, please contact us at 888-498-0777.
All payments to Awakened Travel Experience are non-refundable and non-transferable.
5. Travel Documents: 5.1. The Agency will provide the Client with necessary travel documents, including itineraries, e-tickets, and hotel vouchers, prior to the commencement of travel. 5.2. It is the Client's responsibility to review all travel documents for accuracy and to notify the Agency of any discrepancies immediately.
Provided full payment is received no later than your Final Payment due date, travel documents and travel instructions will be sent via email and/or mail 30 days or earlier before travel.
CHILDREN: All children under 18 must be accompanied by an adult. The minimum age for children on tours is 16. Accompanying adults are responsible for the safety of their children. Please note that many countries have adopted practices to prevent international abductions of children. If a person under the age of 18 years will be traveling with an adult other than his/her parents or with only one parent, a notarized letter written by the parents, or non-traveling parent, granting authorization to travel, including the dates of travel, should be carried.
6. Travel Insurance: 6.1. The Agency strongly recommends that the Client purchases travel insurance to cover unforeseen circumstances such as trip cancellations, medical emergencies, and lost baggage. 6.2. The Agency can assist the Client in obtaining travel insurance, but the final decision to purchase insurance rests with the Client.
7. Liability: 7.1. The Agency acts as an intermediary between the Client and service providers (airlines, hotels, etc.) and is not liable for any acts, errors, or omissions of these third parties. 7.2. The Agency is not liable for any loss, damage, injury, or expense incurred by the Client as a result of circumstances beyond our control, including but not limited to natural disasters, political unrest, and transportation delays. 7.3. The total liability of the Agency, if any, shall be limited to the amount paid by the Client for the services rendered.
1. COVID-19 is a highly contagious virus that can be spread via person-to-person contact;
2. After reasonable inquiry, Awakynd Travel Experience d/b/a Awakened Travel Experience provided me with the best available information regarding the pandemic protective policies and practices of the vendors and suppliers in my travel itinerary. 3. Supplier(s) of Awakynd Travel Experience d/b/a Awakened Travel Experience may have policies in place to help prevent the spread of COVID-19. Awakynd Travel Experience d/b/a Awakened Travel Experience is not the drafter or holder of those policies, and I understand that these policies can change at any time; 4. I understand that the supplier(s) may not apply those policies as diligently as the policies suggest, and even if the supplier makes a good faith effort to enforce its good practices, some travelers may simply refuse to cooperate; 5. I understand that each state/country institutes its own pandemic-protective policies and regulations. I further understand that I am responsible for knowing, understanding, and abiding by the pandemic-protective policies and procedures regarding COVID-19 of all state(s)/ country(ies) listed in my travel itinerary, including any policy updates. I also understand that I may be denied entry into the country for reasons within or outside of my control; 6. I understand that by traveling, I can be subject to voluntary or involuntary quarantine either at home or in the traveled location(s); 7. I am responsible for knowing, understanding, and abiding by the pandemic-protective policies and procedures regarding COVID-19 of all vendors used in my travel itinerary, including any policy updates; 8. With full awareness and appreciation of the risks involved, I, for myself, and on behalf of my traveling companions, including, but not limited to, my family, spouse, estate, heirs, executors, administrators, assigns, and personal representatives, assume all risks of travel and hereby forever hold harmless, waive, discharge, and release Awakynd Travel Experience d/b/a Awakened Travel Experience its officers, agents, independent contractors, affiliates, employees, successors, and assigns (collectively the “Released Parties”) from any and all liability, claims, demands, actions, and causes of action, directly or indirectly arising out of or related to any loss, damage, or injury, including death, that may be sustained by me related to COVID-19 whether caused by the negligence of the Released Parties or any third-party vendor or supplier partnering with Awakynd Travel Experience d/b/a Awakened Travel Experience. 9. I agree to indemnify, defend, and hold harmless the Released Parties from and against any and all costs, expenses, damages, claims, lawsuits, judgments, losses, and/or liabilities (including attorney fees) arising either directly or indirectly from or related to any and all claims made by or against any of the Released Parties due to bodily injury or harm, death, loss of use, monetary loss, or any other injury from or related to my use of Awakynd Travel Experience d/b/a Awakened
Travel Experience, or the services of Awakynd Travel Experience d/b/a Awakened Travel Experience’s suppliers or vendors, specifically related to COVID-19.
8. Governing Law and Jurisdiction: This Agreement shall be governed by and construed in accordance with the laws of Michigan. Any disputes arising out of or in connection with this Agreement shall be subject to the exclusive jurisdiction of the courts of Michigan.
By engaging the services of the Agency, the Client acknowledges that they have read, understood, and agreed to these Terms and Conditions. These Terms and Conditions may be updated or amended by the Agency from time to time, and it is the Client's responsibility to review them periodically for any changes.
Privacy Policy
Effective Date: September 21, 2024
At Awakynd Travel Experience LLC d/b/a Awakened Travel Experience LLC, your privacy is of utmost importance to us! This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website and use our services. By accessing or using our services, you agree to the terms of this Privacy Policy.
1. Information We Collect
Personal Information
We may collect personal information about you whenever you interact with our website, social media, email, telephone or in-person. When you book a trip, register for an event, or subscribe to our newsletter, we may collect personal information such as:
Name
Email address
Phone number
Postal address
Date of birth
Family/Friend information
Financial information
Payment information
Medical information
Non-Personal Information
We may collect non-personal information about you whenever you interact with our website. Non-personal information may include:
Browser name
Type of computer
Technical information about your means of connection to our site (e.g., operating system, Internet service providers utilized, and other similar information)
2. How We Use Your Information
We may use the information we collect from you in the following ways:
To personalize your experience
To improve our website
To process transactions
To send periodic emails regarding your order or other products and services
To administer a contest, promotion, survey, or other site feature
To comply with legal requirements and regulations
3. How We Protect Your Information
We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our site.
4. Cookies
Cookies are files with small amounts of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer's hard drive. Like many sites, we use "cookies" to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site. You also have the option to use a browser that do use cookies.
5. Security
The security of your Personal Information is important to us but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. We advise that you use an Anti-Virus/Anti-Malware application and/or VPN software to protect your information on your device.
6. Third Parties
The third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own Privacy Policies in respect to the information we are required to provide to them for your purchase-related transactions. For these providers, we recommend that you read their Privacy Policies so you can understand the way your personal information will be handled by these providers. Please note that certain providers may be in a different jurisdiction. By choosing to proceed with a transaction that involves the services of a third-party service provider, your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located. Once you leave our website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.
7. Links
When you click on links on our website, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their Privacy Policy.
8. Sharing Your Information
We do not sell, trade, or rent your personal identification information.
If you have any questions about our Privacy Policy, please contact us.
